Privacy Policy

Introduction

Welcome to The Umrah Co. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

  • Personal Information: When you make a booking or inquiry, we may collect personal details such as your name, email address, phone number, and payment information.
  • Travel Details: Information related to your travel plans, including hotel preferences, travel dates, and special requests.
  • Website Usage: Data about your interactions with our website, including IP address, browser type, and pages visited.

How We Use Your Information

  • Booking and Services: To process your bookings, provide requested services, and communicate with you about your travel plans.
  • Customer Support: To respond to your inquiries and provide support.
  • Marketing: To send you promotional offers, updates, and newsletters (you can opt out at any time).
  • Website Improvement: To enhance your browsing experience and improve our website functionality.

How We Protect Your Information

We use a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption: Securing sensitive information during transmission.
  • Access Control: Restricting access to personal information to authorized personnel only.
  • Data Storage: Storing data in secure servers.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Requirements: When required by law, to comply with a legal obligation, or to protect our rights and safety.

Your Rights

You have the right to:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal requirements.
  • Opt-Out: Unsubscribe from our marketing communications at any time.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic and customize content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

  • Email: info@theumrahco.com
  • Phone: 02035040905
  • Address: A27, West Apartments, 2 Ashley Road, London, N17 9RZ